Terms and conditions

Terms & Conditions for

Sardarji Bentex Walley

Welcome to Sardarji Bentex Walley . By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.

1. General

  • These Terms & Conditions govern the use of our website and services.
  • By using this website, you accept all terms mentioned here.
  • We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Pricing

  • We specialize in artificial, fashion, imitation, and bentex jewellery.
  • Product images are for reference purposes. Slight variations in color, size, or design may occur due to lighting and screen settings.
  • Prices listed on the website are subject to change without notice.
  • All prices are displayed in INR (₹).

3. Orders

  • Once an order is placed, you will receive an order confirmation through email or WhatsApp.
  • We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity.
  • Custom or personalized jewellery orders cannot be cancelled once production has started.

4. Shipping & Delivery

  • Delivery timelines may vary depending on location and courier availability.
  • We are not responsible for delays caused by courier companies, natural events, or unforeseen circumstances.
  • Customers must provide accurate shipping information. Incorrect details may lead to delays or failed deliveries.

5. Return & Exchange Policy

  • Exchanges are accepted only for damaged or incorrect products received.
  • Customers must report any issue within 48 hours of delivery with proper unboxing video/photo proof.
  • Products must be unused and in original packaging for exchange eligibility.
  • No return or exchange on customized, worn, or sale items.

6. Payment

  • We accept online payments through secure payment gateways.
  • Cash on Delivery (if available) may be applicable only on selected orders or locations.
  • We are not responsible for payment failures caused by third-party payment providers.

7. Intellectual Property

  • All content on this website including logos, product images, videos, text, and designs belongs to Sardarji Bentex Wale.
  • Unauthorized use, copying, or reproduction of any content is strictly prohibited.

8. User Conduct

Users agree not to:

  • Use the website for unlawful activities.
  • Upload false, misleading, or harmful content.
  • Attempt to disrupt website functionality or security.

9. Limitation of Liability

  • We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
  • Our maximum liability shall not exceed the amount paid for the purchased product.

10. Privacy

  • Customer information is kept secure and used only for order processing, customer support, and promotional communication.
  • We do not sell or share personal information with unauthorized third parties.

11. Governing Law

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes shall be subject to the jurisdiction of courts in Lucknow.

12. Contact Information

For any questions or support, contact:

Sardarji Bentex Walley
Lucknow, Uttar Pradesh, India
Phone: 6307775604
Email: sardarnisjbw@gmail.com