Privacy policy

Here is a professionally rewritten Privacy Policy for your jewellery brand Sardar Ji Bentex Walley, adapted from the clothing policy and customized for a jewellery business website.

Sardar Ji Bentex Walley – Lucknow, Uttar Pradesh, India

Sardar Ji Bentex Walley website, mobile platforms, and other related applications are owned and operated by Sardar Ji Bentex Walley. In this Privacy Policy, “we”, “our”, or “us” refers to Sardar Ji Bentex Walley, and “you” or “user” refers to any person accessing or using our website, applications, or services.

The term “platform” includes all digital channels through which users may interact with us, including but not limited to our website, mobile website, Android/iOS applications, emails, and social media pages.

We reserve the right to modify or update this Privacy Policy at any time by publishing the revised version on our website. Changes become effective immediately upon posting. Users are encouraged to review this page periodically to stay informed about how we protect their information.

Your continued use of our platform after any modifications indicates your acceptance of the updated Privacy Policy.

Data Controller

The data controller for our platform is:

Sardar Ji Bentex Walley
Lucknow, Uttar Pradesh, India
Email: sardarnisjbw@gmail.com

For any questions regarding this Privacy Policy or your personal information, you may contact us using the details above.

Information We Collect

Website Server Information

When you visit our website, our hosting server may automatically collect certain technical information including:

IP Address
Browser type and version
Operating system
Pages visited
Date and time of visit
Referring website or source
Device information

This information is collected for website functionality, analytics, and security purposes.

Website Security

Our hosting providers may store server logs to maintain IT security and prevent unauthorized access, malicious activity, cyber-attacks, and fraud.

Unless required for legal investigations or security reasons, we do not attempt to personally identify users through server log data.

Cookies Policy

Cookies are small files stored on your device that help improve your browsing experience.

We use cookies for:

Website functionality
User session management
Analytics and performance tracking
Improving website experience
Advertising and remarketing

Cookies may collect:

Browser type
Device information
Session activity
Visited pages
Referrer details

Cookies do not store sensitive financial details such as passwords or card information.

Managing Cookies

You may disable or remove cookies through your browser settings. However, disabling cookies may affect certain website features and functionality.

Users can:

Modify browser cookie settings
Clear stored cookies
Use Google Analytics Opt-out tools

Information We Collect When You Contact Us

When you contact us or place an enquiry, we may collect:

Name
Email address
Phone number
Shipping/Billing address
Product preferences
Order details

We may use third-party email or communication providers to securely manage communications.

Newsletter & Marketing Communication

Users may choose to subscribe to our promotional emails, offers, and updates by opting in through our platform.

When subscribing, we may collect:

Email address
Device information
Country/Region

You may unsubscribe from marketing communications at any time.

Account Registration & Orders

When you create an account or place an order, we may collect:

Full name
Email address
Mobile number
Shipping address
Billing address
Account password (encrypted and not visible to us)

This information is stored securely to improve your future shopping experience.

Information Collected During Purchases

When placing an order, payment processing is handled through secure third-party payment gateways such as:

Razorpay
PayU
Paytm
UPI Providers
Debit/Credit Card Providers

We do not directly store your card or banking details.

All payment providers process your information according to their respective privacy policies.

Use of Personal Information

We may use your information for:

Processing and delivering orders
Customer support
Sending order updates
Marketing communications (with consent)
Fraud prevention and security
Improving website functionality
Analytics and business operations

Sharing of Information

We do not sell your personal information to third parties.

However, your information may be shared with trusted service providers when necessary, including:

Courier & delivery partners
Payment gateways
Hosting providers
Marketing/email providers
IT and technical support providers

Information may also be disclosed:

To comply with legal obligations
To prevent fraud or illegal activity
To protect our legal rights

Data Retention

Order-related information may be retained for a minimum of seven years for accounting, taxation, and legal compliance purposes.

Other information will be retained only for as long as necessary for business, legal, or operational purposes.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of business assets, customer information may be transferred as part of the business assets.

Minors

Our platform is intended for users above 18 years of age. We do not knowingly collect personal information from minors.

Users under 18 may use the platform only under parental or guardian supervision.

Advertising & Remarketing

We may use services such as Google Ads and Google Analytics for advertising and remarketing purposes.

Third-party vendors may display our advertisements across the internet based on users’ previous interactions with our website.

These services may use cookies to personalize advertisements.

Your Rights

Subject to applicable laws, users may request:

Access to their personal data
Correction of inaccurate data
Deletion of personal information
Restriction of data processing
Withdrawal of consent
Data portability where applicable

To exercise any of these rights, users may contact us at:

Sardar Ji Bentex Walley
Lucknow, Uttar Pradesh, India
Email: sardarnisjbw@gmail.com

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Sardar Ji Bentex Walley
Lucknow, Uttar Pradesh, India
Email: sardarnisjbw@gmail.com